Refund policy

Return requests must be made within 30 days of delivery. All returns require a Return Authorization (RA) to be processed. Please contact the LIFELINE Tactical Rescue Tool Customer Support Department at (844) 522-LIFE (5433) or customersupport@Lifelinerescuetools.com to obtain your RA.  All returns must be received in original condition. We do not accept returns of used merchandise unless it is covered pursuant to the terms of LIFELINE Tactical Rescue Tools Limited Lifetime Warranty.  Returns may incur freight charges both ways.  YOU MAY CANCEL AN ORDER ANYTIME AS LONG AS IT HAS NOT SHIPPED.  Refunds are provided as a credit to the credit card used at the time of purchase. We may require that you supply us with the full credit card number in order to process your refund.